Our Sales
and Customer Service Staff…
• Identifies and reacts to customer needs.
•
Profiles each customer’s operations and needs.
This information is used to develop a transportation
plan.
•
Analyzes equipment needs, lanes, loading / unloading services
and other elements in search for our customer’s
transportation needs.
• Attentively communicates with our customers and offers equipment
/ services according to their needs.
Our
Fleet Management Staff …
• Provides custom tailored transportation services
to our customers.
•
Has a vision that is constantly focused on quality transportation
designed to exceed our customer’s needs and expectations.
• Considers the needs of our customers as well as the needs of
our drivers and their families.
•
Maintains the integrity of our purpose – to serve
our customers.
Our Management
Information Systems Staff …
• Provides accurate, real time information utilizing
such tools as the IBM iSeries computer system and Aether
Systems mobile
communications.
• Provides EDI services to our customers.
• Offers internet access to customer load data.
• Provides email capabilities to our employees in order to facilitate
efficient customer communication.
Our Safety & Human Resources
Staff …
• Provides trained, experienced drivers and owner operators.
• Provides insurance certificates upon request.
• Assures that freight will be moved safely and in compliance with
all laws and regulations.
• Efficiently handles and communicates any freight claim issues.
For more information on these services call 1-800-727-6600